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- Kia Bluetooth Phone Book Download Failure Message Board
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- Kia Bluetooth Phone Book Download Failure Messages
Apple Forum Members Report Honda and Acura Connection and Contacts Issues
- Voice calls are very low volume, sometimes impossibly low volume and with static.
- Contacts will not populate the calls list so that you have names instead of numbers.
- Contacts will not load, so you cannot order the car to call somebody…you can only tell Siri to do it.
- Pandora will not play automatically, and there is only maybe one change in four that you can get it to work at all.
Other Complaints Include
- Since updating to iOs 11, driver has have very low volume in cars when making and receiving phone calls via Bluetooth.
- Since upgrading to the iPhone 8 the Bluetooth doesn’t automatically connect with the car.
- OS 11.0.2 AND 11.0.3 update user noticed Bluetooth kept turning itself on.
- There are also USB streaming problems after an iPhone owner upgraded to iOS 11. the music no longer plays with USB connection. The car recoginizes the iPhone if there via USB, it charges, but does not play music. The same problem on multiple vehicles and the iPhone 7.
- After an iPhone 6 was upgraded to iOS.11 2013 VW , only some contacts showed up. There were low volume on calls with iOS 11 Toyota RAV4 A 2017
Ford Escape Bluetooth won’t connect after update to iOS 11. - Bluetooth cutting or low volume with Chevy Traverse, BMW, Honda CR-V, Nissan Murano, 2017 Mini Cooper, Toyota Tacoma, Subaru Outback, 2015 VW Golf, 2017 BWM 330xi, Mazda 3,
- Contact uploading problems with 2015 Acura MDX and 2015 Hyundai.
- USB music playing problems on 2017 Kia Sorento.
Lots of BMW Problems with iPhone 8 & X
- Bluetooth in iPhone X reboots iDrive during conversations in 2016 BMW 428 GC. Also sometimes it has problems finding audio playlists in iTunes.
- 2013 BMW After the update to IOS 11, the connection becomes very erratic – almost like it connects/disconnects very quickly. I cannot hear the person on the other end nor can they hear me – at least not well enough to be understood
- BMW X5 40e. iPhone X and tried to connect, it took several tries. Once t it connected, half of the apps didn’t function as good, sometimes the display didn’t recognize touch. After 15mins my iDrive kept rebooting with eventually resetting it automatically to factory settings and removing all my connected drive functions. I had to bring my car in at the dealership. They had to reinstall all iDrive software and were unable to connect the new iPhone properly.They said that they had many customers with the same problem, all were iPhone 8 or X owners. All unable to get connected or work properly with CarPlay. BMW is aware of the situation but they say it its an Apple Problem.
- iPhone X and 2016 BMW 428i, phone worked for a bit with car then seemingly messed up Connected Drive. Now Bluetooth can’t connect X to car system or my iPod, either. Was able to connect spouse’s iPhone 6 Plus. (Had no prior problems with my 7 Plus either.).
Bluetooth Fixes for Cars and iOS and iPhone 5S, SE, 6, 6S, 6 Plus, 7, 7S S Plus, 8, 8 Plus & X
Turn Off and On Bluetooth, Delete Devices & Re-Pair
Disconnect and Re-Pair Vehicle
Reset the iPhone Network Settings.
Some Other Things that May Help:
- A Temporary fix for Honda & Acura with contacts not upload, vehicles is to remove/delete the photos in contacts and personal iCloud profile photo then the contacts sync with the Honda or Acura infotainment systems. This may be due to the size of the photographs or code. This fix has worked for several forum members. We are checking with Honda to find out if they are working on a fix.
- Turn off the HandOff feature it has been known to interfere with Bluetooth.
- Remove other Bluetooth devices from your iPhone–sometimes the phone tries to connect to the other devices.
- To be sure that your Bluetooth settings in your vehicle are completely removed, disconnect the battery or completely reset your car’s infotainment system.
- Go to the Apple store and have a genius totally reinstall of iOS or reinstall iOS 11.2 from iTunes. This makes sure that the software is completely correct and not corrupted.
- Change Bluetooth Settings to Headset– Go to General ▸ Accessibility ▸Car Audio Routing ▸ Select “Bluetooth Headset” instead of the default Automatic.
Or Change Bluetooth to Automatic Go to settings, General ▸ Accessibility ▸Call Audio Routing and change to automatic. - Contact your automaker for tech support. They should at least know if the problem is compatibility issue with the vehicle.
- We suggest an important function to check if you are having issues with any kind of car connection to make sure that “Do Not Disturb” is not on. Some car owners have not be able to shut off the “Do Not Disturb” function while connected to their vehicles. By default this setting is set to manual and must be activated before enabled. How the iPhone knows you are driving is that it detects the Bluetooth connection. See how to check to make sure Do Not Disturb is disabled.
- If you need to play music through your car and the Bluetooth doesn’t work, use an AUX cable.
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Before Using the Bluetooth Hands-free
What is Bluetooth Wireless Technology?
- Bluetooth Wireless Technology refers to a short-distance wireless networking technology which uses a 2.45GHz frequency to connect various devices within a certain distance.
- Supported within PCs, external devices, Bluetooth phones, PDAs, various electronic devices, and automotive environments, Bluetooth Wireless Technology to be transmitted at high speeds without having to use a connector cable.
- Bluetooth Hands-free refers to a device which allows the user to conveniently make phone calls with Bluetooth mobile phones through the system.
- The Bluetooth Hands-free feature may not be supported in some mobile phones.
Precautions for Safe Driving
- Bluetooth is a feature that enables drivers to use handsfree while driving. Connecting the head unit with a Bluetooth phone allows the user to conveniently make calls, receive calls, and manage the phone book. Before using Bluetooth Wireless Technology, carefully read the contents of this user’s manual.
- Excessive use or operations while driving may lead to negligent driving practices and be the cause of accidents. Do not operate the device excessively while driving.
- Viewing the screen for prolonged periods of time is dangerous and may lead to accidents. When driving, view the screen only for short periods of time.
Cautions upon Connecting Bluetooth Phone
- Before connecting the head unit with the mobile phone, check to see that the mobile phone supports Bluetooth features.
- If you do not want automatic connection with your Bluetooth device, turn the Bluetooth feature off of the Bluetooth device.
- Park the vehicle when pairing the head unit with the mobile phone.
- Some Bluetooth features may occasionally not operate properly depending on the firmware version of your mobile phone. If such features can be operated after receiving a S/W upgrade from your mobile phone manufacturer, unpair all devices and pair again before use.
Pairing and connecting the unit and a Bluetooth phone
To use the Bluetooth feature, make sure the Bluetooth on your phone is turned on. Refer to your phone’s user guide.
When no phones have been paired
- Press [Phone] on the Home screen. Or press [] on the steering wheel remote control.
- [Cancel]: Cancels Bluetooth connection.
- In your phone, initiate a search for Bluetooth devices. (The default vehicle name is Kia Motors.)
- 1) If the SSP (Secure Simple Pairing) is not supported, enter the passkey on your Bluetooth device. (The default passkey is 0000.)
2) If the SSP (Secure Simple Pairing) is supported, press [Yes] on the pop-up screen of your Bluetooth device.
- Bluetooth device is connected. The mobile phone contacts and the calling list are downloaded. When the connection fails, failure message is displayed on the screen.
When a phone is already paired
- Press [Phone] on the Home screen. Or press [] on the steering wheel remote control.
- Press the device from the Bluetooth device list pop-up screen. If you want to pair additional device, press [Add new]. Follow steps 3-4 of “When no phones have been paired” part.
When pairing additional device
- Press [SETUP] > [Phone connection] > [Bluetooth] > [Bluetooth connections].
- Select the device you want to connect. If there is no device you want to connect, press [Add new].
- Select the service to connect, press [OK].
When connecting the Bluetooth, Hands-free connection is available only for one Bluetooth connection. But Bluetooth audio is supported for multi-connection.
- In your phone, initiate a search for Bluetooth devices. (The default vehicle name is Kia Motors.)
- 1) If the SSP (Secure Simple Pairing) is not supported, enter the passkey on your Bluetooth device. (The default passkey is 0000.)
2) If the SSP (Secure Simple Pairing) is supported, press [Yes] on the pop-up screen of your Bluetooth device. (The pop-up screen may differ from the actual information of the Bluetooth device.)
- Bluetooth device is connected. The mobile phone contacts and the calling list are downloaded. When the connection fails, failure message is displayed on the screen.
,Note |
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Disconnecting the connected phone
- Press [SETUP] > [Phone connection] > [Bluetooth] > [Bluetooth connections].
- Select the connected phone.
- Press [Disconnect].
,Note |
If you want to connect the disconnected phone again, select the disconnected phone. |
Deleting Bluetooth Devices
If you do not need to use a phone any longer, you can delete it. Note that deleting a Bluetooth device will delete all calling list and contact entries.
- Press [SETUP] > [Phone connection] > [Bluetooth] > [Bluetooth connections].
- Press [Delete devices].
- Select the desired device, then press [Delete] > [Yes].
- [Mark all]: Marks all items.
- [Unmark all]: Unmarks all items.
Making a call by entering phone number
- Enter the phone number using the keypad on the phone screen.
- Press [] on the phone screen or [] on the steering wheel remote control.
,Note |
If you press the wrong number, press [] to delete one digit of the entered number. |
Making a call by redialling
Press and hold [] on the phone screen or [] on the steering wheel remote control.